Think about where you might like the equipment installed, but stay open to suggestions from the Installation Specialist. Some suggestions and guidelines to help you prepare for installation: Our specialists cannot add to any existing lines or install new lines that lead to any detached structure or through a shared wall between separate apartments or residences. Then you’ll be ready to use your new internet.įiber services are intended for personal use at only the address provided on your Fiber account. During this appointment, we’ll bring fiber inside your home, install and set up your equipment, and get your Wi-Fi up and running. Our installer will call you 15 minutes before they arrive. This is the appointment that you’ll schedule ahead of time, because you or another adult will need to be home to let the installer in. *Please note this step may not apply if you live in an apartment building or condo complex, or if your home was previously connected to our Fiber Network. We don’t expect any disruption except for a little noise from the installation. This brings the network to your home so it’s ready for the Google Fiber Jack. One to four days before we put a Google Fiber Jack inside your home, our installers will put a small box on the side of your home, called a Network Interface Unit ( NIU). You don’t need to be home when we’re working outside. You only need to be home for the in-home installation. Your Google Fiber installation will happen in two parts.
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